Privacy Policy
Last Updated: 24 March 2025
1. Introduction
Mobile Tyre Experts 24/7 Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile tyre services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
2.1 Personal Data
When you use our services or contact us, we may collect personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Address
- Vehicle information
- Payment information
2.2 Derivative Data
Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
2.3 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our website from a mobile device.
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you about appointments, services, updates, and other information
- Process transactions and send related information including confirmations and invoices
- Find and prevent fraud
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.3 Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
5. Cookies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
6. Third-Party Websites
Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Your Rights Regarding Your Data
You have certain rights regarding your personal data under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018:
- Right to access your personal data
- Right to rectify inaccurate personal data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this privacy policy, please contact us at:
Mobile Tyre Experts 24/7 Ltd
25 Walnut Tree Road
Hounslow
United Kingdom
Email: info@mobiletyreexperts247.co.uk
Phone: 07340 084756